4 tips to ensure a smooth transition from paper to digital
Going from paper spreadsheets to a digital system or from computers to mobile devices usually comes with a few bumps along the way. Below are a few tips on how to help pumpers successfully transition from paper gauge sheets or excel spreadsheets to a mobile data capture system.
You CAN teach an old dog new tricks
Some pumpers are not great with technology; however, this doesn’t mean they can’t have success with a mobile device. Almost 100% of the time, pumpers that are given proper training, and appropriate time to adapt and learn a new system will adapt and thrive successfully in a new data capture system.
Provide dedicated training
Providing training and support for a pumper is the single biggest factor for success of a pumper in learning a new system. Most pumpers need support and training for anywhere between a few days to a few weeks but require little to no training thereafter.
Provide quality solutions
Provide your pumpers with the hardware and software to be successful. Investing in quality hardware and software upfront will provide for faster adoption and greater workflow efficiency. Pumper success is also dependent on the quality of the user interface of the capture device. Providing a pumper with outdated, clunky, and hard to use software/hardware is a not a recipe for success.
Provide a transition period
Implementing a new system and expecting near perfect results too quickly leads to frustration for all involved. Managing expectations for those involved in the process will reduce stress and help everyone understand the plan. Provide pumpers with a transition period or overlap period that will allow them to continue with the current process they feel comfortable with while learning the new system. Provide a reasonable transition period while helping them plan for the date they need to be fully trained and operating the new system. Managing expectations is key to your success.
A mobile solution for Oil & Gas operators that works
iWell is designed to help operators manage their oil, gas and water production with state of the art mobile and web solutions, that are easy and simple to use by even non-technical staff or pumpers. In addition, iWell provides free user support and training through various channels – toll free phone, live chat or email.